General C3 Information

  • How long is the warranty on Craftsman C3 tools?

    For one year from the date of purchase, Craftsman C3 products are covered under the warranty against any defects in material or workmanship.

  • What is the number to call for customer service questions?

    The customer help line can be reached at 1-800-932-3188.

  • Where can customers find further information on the Craftsman C3 tools warranty?

    Customers can visit for additional warranty details.

  • What parts are protected under the Craftsman C3 warranty?

    Only the power tools and battery packs are covered under the warranty.

  • How does a customer receive a replacement, if applicable?

    With proof of purchase, defective product will be replaced free of charge. To obtain free replacement customers can visit